ITIL® Foundation

Course Code: ITIL-028 | Project Management | ITIL® Service Lifecycle

$895 (Weekend) $995 (Mid-week) for classroom training course and certification Melbourne

Find out why ITIL® Foundation is consistently ranked among the world’s top certifications for IT professionals.


$895 (Weekend) $995 (Mid-week)

Delivery method

Classroom, instructor-led


2 days


9.30 am to 5.30 pm

What's included?

Books, practice test and exam voucher

Course overview

Becoming an ITIL certified professional makes you a valuable asset to your team and confirms that you have an advanced understanding of how to apply ITIL techniques and concepts to improve your team’s effectiveness and efficiency.

After achieving your ITIL Foundation certification, you will be able to study further ITIL certifications, including the ITIL Practitioner certification course. The ITIL Foundation course is open for anyone to enrol in, and instantly benefits professionals who are currently involved with service management.


There are no prerequisites for this course.


After completing this course, you will be able to:

  • Use the ITIL terminology

  • Understand the ITIL processes needed in your IT department

  • Identify the sub-activities for each best practice process

  • Understand your role and responsibilities regarding IT Service Management.

  • Understand aspects of implementing ITIL processes and creating a cycle of continuous improvement.

Exam information

Exam code


Exam price

$US 250

Number of questions


Question type

Multiple Choice


60 minutes

Enrol now to save your place

More Information


Our ITIL foundation training is ideal for anyone who uses IT services, including IT managers and practitioners Or if you’re planning a career in IT, it makes sense to get the best qualifications you can. At IT Futures, we’re passionate about helping our students to make the most of your abilities and to gain the certifications you need to either kick-start your career or to take the next steps on the career ladder.

Our ITIL foundation certification course is delivered by experienced and enthusiastic tutors to ensure that you get the most from our ITIL training in Melbourne.

We’re number one when it comes to providing all kinds of IT training for Melbourne’s job seekers, IT businesses and those of you who are looking to progress in your IT career.

Our ITIL Foundation course will give you the qualifications you need

By enrolling on our ITIL foundation course, you’ll gain a practical understanding of the main concepts, principles, processes and functions that are necessary for provision of effective IT Service Management. Furthermore, you’ll be given the opportunity to experience these concepts for real our real-life Labs.

This means that you’ll not only come away with that all-important ITIL certification, but you’ll be able to adopt and adapt the things you’ve learned to fit into your current organisation or that of your future employer.

The course itself covers everything from a review of IT Service Management and IT Infrastructure Library to service strategy and design and continual service improvement.

Who will benefit from our ITIL foundation training?

Our ITIL foundation training is ideal for anyone who uses IT services, including IT managers and practitioners.

Our ITIL foundation training is particularly suitable for anyone who works within an IT Service Management Organisation including service owners, architects, project managers, and anyone who’s in a position which requires him/her to interact between the business and IT.

S Flexible ITIL Foundation exam training

With almost ten years of experience in providing quality and cost-effective IT training for professionals, we understand that sometimes you have to work around your work commitments when it comes to further training.

That’s why our ITIL accreditation is available during the day, and weekends,

The cost of the course includes all training, courseware, case studies and practice tests, mentoring from our ITIL Expert Trainer and your fees for the ITIL foundation exam.

If you’d like to join our ITIL Foundation training course in preparation to sit your ITIL certification exam, get in touch with us here at IT Futures by calling 03 9866 7737 or FREECALL 1800 483 888.

One of our staff will be more than happy to talk you through the course, discuss ITIL certification levels and also explain to you how taking your ITIL Foundation certification exam with us will give you credit towards an IT Futures diploma of IT.